20 questions to ask before hiring a website (with answers)

Yes. The project belongs to your business, the domain is registered to it and we hand over the full code, as a backup copy or in a shared repository.

With a maintenance plan, we monitor your website and, if it goes down, we fix it within one business day. The times are in writing in our service level agreement (SLA).

It depends on what you prefer. If you want to do it yourself, we build an admin panel tailored to what you need. If you prefer not to use one, we make the changes for you: the essential maintenance plan includes monthly text or image changes.

The scope. Both are custom-built, but the price grows with the number of pages and products, the features (payments, bookings, admin panel), the integrations and how customized the design is. The quote details what each amount includes.

Yes. Each gateway charges its own fee per sale, which your company pays directly to the provider. We do not charge any fee on your sales.

With a complete Google Business Profile, your own website and real customer reviews. Our guide on getting your business on Google explains the steps.

We provide business email as an additional service. It is not included in the R500 Campaign and is quoted according to the number of accounts you need.

With a maintenance plan we make regular backups, updates and security reviews. If something happens, we restore your website from the latest backup.

The most common causes are very heavy images, templates with too many plugins and slow hosting. We review your website and optimize or rebuild it so it loads fast.

Online sales are treated like any other sale under your tax regime; confirm it with your accountant. If you need it, we connect your store to electronic invoicing so receipts are issued automatically.

We can work with WordPress, Shopify, WooCommerce or other builders if the client requires it. We recommend custom code with modern frameworks like Astro, React, Vite or Next.js: it loads faster, it is more secure and it does not depend on third-party plugins.

Each gateway has its own requirements when you sign up, usually your company details and a bank account. Your company completes the paperwork with our guidance, and we handle the technical integration.

Yes. We include the privacy policy, cookie notice and terms and conditions, in line with Law No. 29733 on Personal Data Protection.

Yes. We install the Meta and TikTok pixels and the analytics tools you need, so you know which campaign brings you customers.

Domain and hosting renewal is US$ 40 per year, as a reference. Monthly maintenance is optional and starts at US$ 40 per month.

It is the certificate that encrypts the connection between your website and your visitors. Without it, the browser shows "Not secure" and customers lose trust. All our websites include it.

It is unique. We design every website from scratch based on your brand and references, with no templates shared with other businesses.

Yes. After delivery we give one or two training sessions by video call, depending on what your team needs.

Because it is built with its own code, your website can grow: a mobile app, a sales system or electronic invoicing can be added without rebuilding it. Each expansion is quoted separately.